Call-сenter

Get a hotline with UKRCARD set up as soon as possible

Connection in one hour

Minimum costs for launching a contact сenter

Reducing the workload on bank employees

Contact center works 24/7/365

Our call-сenter – your opportunities

Reception of incoming calls

Card and account transactions

SMS and Viber messages

АТМ monitoring

Improve the customer experience

Increase loyalty

Our contact сenter works via UKRCARD-online – the interaction system with the UKRCARD processing сenter

Activate or deactivate a card

Check the transaction log and provide the customer with information

Change the region of card service (allowed countries) and other restrictions

Block a card

Send SMS either individually or in a batch

Check the card account status and balance

Reset the counter of incorrectly entered PIN-codes to zero

Send a new PIN-code via SMS or Viber

Set up VIP status for the card at the bank's separate request

Change card limits

POS acquiring

Launch a cashless payment acceptance service under your brand

Issuing

Issuing cards, implement loyalty programmes

Card back-office

Create card products of any complexity for your customers